Man Of War

Shipping and Returns

Shipping 

We ship using Australia Post and will do our very best to get your skincare to you as fast as possible! We ship orders that have been processed before 1pm the same business day, and any orders processed after that time will be shipped the following business day. Once dispatched, you will receive an email tracking number from Australia Post.

 

 Type Location Delivery Time Cost
Standard Parcel Post Sydney, Melbourne , Brisbane, Adelade, ACT 2 - 4 business days Free
Standard Parcel Post Darwin, Hobart, Perth 5 - 6 business days


Free

Express Parcel Post Australia Wide 1 - 3 business days 


$10

DHL Global Mail International 10+ business days  $10

 

 Returns

At Man Of War we believe in the function and form of our natural skincare products and stand by them whole heartedly. It's our customers that drive our product direction and if you're not fully satisfied, then neither are we. 

That's why we offer product returns within 7 days of purchase, if you are not happy with the product please email us at:

albee@manofwarskincare.com

...with your full name, invoice number and the problem with the product. We will then instruct you where to send the product and provide information surrounding the pending refund.

Eligibility for refund is up to the final discretion of MAN OF WAR, unless in the unlikely situation that a customer has had an adverse reaction to the product in which the customer will receive a full refund. 

We will endeavor to process your refund as quickly as possible, however please allow 5- 10 business days for your refund to appear in your account. Refunds will be issued by the same method used for payment.

Notes: 
Replacement of damaged goods caused by transportation to its destination will be addressed by Man Of War depending on situational circumstances. 
Cancellations must be made before the product is shipped, or else the product must be returned unused and unopened to claim a full refund. 
If deemed eligible for refund, we will refund the return shipping cost of postage (this does not include packaging).